Of charge dating sites
This is called “friendly fraud,” and there’s basically nothing you can do to prevent it.
If, however, you maintain a friendly relationship with the merchant banks that issue credit cards, Cunningham states that it’s possible that those banks will simply issue a refund without any fanfare and without incurring any charges, fees or fines.
Communication With Customers Good communication with your customers is another critical factor in keeping your relationship with your credit card processing company on a healthy footing.
Conal explains the importance of the descriptor you include on customers’ bank statements.
In the event of a dispute, rather than going to the bank whose name is on the credit card and initiating the chargeback process, it’s handled in the background without ever going through the card issuer.
A refund is guaranteed to the customer and the entire matter is handled without incurring high fees or fines.
But how does one choose between free dating sites and those that offer more?
In addition, many banks set fraud thresholds of as low as 1% for dating sites.
According to Conal, anything in excess of this 1% can carry fines starting at 0 per incident.
Keeping Outside of the Chargeback Channel To get in front of these problematic chargeback issues, Inovio Pay works with networks that have good standing relationships with the big name banks that issue most of the credit cards used by dating site visitors.
He explains that much depends on your payment relationship with the banks.
This can affect the 1% fraud threshold when fines start being levied.
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Why Dating Sites Are Different The reason dating sites are considered to be one of the most dangerous environments for credit card processing is because of the unusually high probability of chargebacks.